STORE POLICY

CUSTOMER CARE

1. Order Processing:

• All orders are processed promptly, and you will receive a confirmation email with your order details. Please review this information carefully, and contact us immediately if any corrections are needed.

2. Payment:

• We accept secure online payments through various methods. Your payment information is treated with the utmost confidentiality, and we do not store any payment details on our servers.

3. Product Availability:

• While we strive to keep our inventory up-to-date, occasionally items may be out of stock. In such cases, we will notify you promptly and provide alternatives or issue a refund for the unavailable items.

4. Shipping:

• Please refer to our Shipping Policy for detailed information on order processing times, shipping durations, and related details.

5. Returns and Refunds:

• Our Refund Policy governs returns and refunds. Please review this policy for information on initiating returns, refunds, and exchanges.

6. Customer Service:

• Our team is here to assist you. For any inquiries, concerns, or assistance, please contact us at [stillwaters.coffeecompany@gmail.com] or reach out to us on social media platforms. We are still a very small business! Thank you!

7. Privacy:

• We respect your privacy and are committed to safeguarding your personal information. Please review our Privacy Policy for details on how we collect, use, and protect your data.

8. Feedback:

• We value your feedback. If you have any suggestions, concerns, or compliments, please share them with us. Your input helps us continually improve our products and services.

Thank you for choosing Still Waters Coffee Company. We appreciate your trust and look forward to serving you with excellence.

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Note: This store policy is subject to change at the discretion of Still Waters Coffee Company. Please refer to our website for the most up-to-date information.